Privacy notice
Last updated 9 October 2026
In short: we only ask for what we need to look after your order or booking, we use it for nothing else, we never sell it or send you marketing, and we delete booking details 7 days after your visit.
Who we are
The Olive Cafe Waterford, 24 Barronstrand Street, Waterford X91 PY13 ("we", "us"). We decide how the details below are used. Contact us about your data at privacy@theolivecafe.ie or 085 170 2791.
Ordering online for collection
- What we collect: your name, phone number, collection time, your order and any note you add.
- Why: to prepare your order, have it ready on time, and call you if there's a problem with it.
- Payment: you pay on Square's secure payment page. Square handles your card details; we never see or keep them. Square may also ask for your email to send a receipt. Square's own privacy notice applies to what you give them.
- How long: your order is kept in our Square account as part of our sales records, which we must keep for tax purposes.
Booking a table online
- What we collect: your name, phone number, email address, the number of people, inside or outside, and any note you add (for example a high chair or an allergy).
- Why: to hold your table, email your confirmation and cancellation link, and contact you about your booking if we need to.
- How long: your name, phone, email and note are deleted automatically 7 days after your booking date. We keep only an anonymous record (date, time and number of people) to see how busy we are.
Our legal reason
We use these details because you've asked us to take your order or hold your table (GDPR Article 6(1)(b)). Keeping sales records is a legal requirement (Article 6(1)(c)). We don't need, and don't ask for, consent to market to you, because we don't market to you.
Who else handles your details
A few trusted services do this work for us, under data protection terms, and only for the purposes above:
- Cloudflare: hosts this website and our booking and ordering system.
- Square: online payments and our till, where orders are sent to the kitchen.
- Resend: sends booking confirmation emails.
Some of these companies are based in, or use staff in, the United States. Where your details leave the EU, they are protected by the EU–US Data Privacy Framework or the European Commission's standard contractual clauses. We never sell or share your details with anyone else.
Your browser
- This site doesn't use tracking or advertising cookies, and no cookie banner is needed.
- The order page saves your basket on your own phone (not with us) so it isn't lost if you leave the page. It is only used on the same day.
- To stop misuse, we keep a scrambled (hashed) form of your internet address for up to one day.
- Our fonts are loaded from Google Fonts, so Google sees your internet address when the page loads.
Your rights
You can ask us for a copy of your details, to correct them, or to delete them, and you can object to how we use them. Email or call us using the details above and we'll reply within one month. If you're unhappy with how we've handled your details, you can complain to the Data Protection Commission.
Changes
If we change how we use your details, we'll update this page and the date at the top.
